Internal guide for rolling out the Virtual Benefits Administration portal to employer groups
One-line description: AIMS Gateway is AIMS TPA's secure online portal where employer groups manage their benefits administration — individual enrollments, census data, invoices, and payments — all in one place.
| Phase 1 | AIMS Gateway for Employers — In Progress |
|---|---|
| Phase 2 | AIMS Gateway for Brokers - Summer |
| Access | 1 unique code per employer group |
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**AIMS Gateway Link** Login Preview (⚠️ Not for Public, Logo change needed - AIMS)
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| Feature | Available at Launch? | Notes |
|---|---|---|
| View Invoices | ✅ Yes | Current invoices available immediately upon login - not historical, going forward they will have historical |
| Download Invoices (PDF) | ✅ Yes | |
| Online Payments | ✅ Yes | Secure payment processing, powered by our banking partner Washington Trust Bank |
| Plan Documents | ❌ No | Those are on Strive Site |
| Enrollment & Census Management | ✅ Yes | Employers can manage member enrollment and census data directly in the portal, bulk uploads need to be done with support of AIMS Team. |
| Direct Messaging | ⚠️ Not Yet | Direct messaging inside the portal is on the way — we'll let you know as soon as it's live. For now, the fastest way to reach us is [email protected] or 509.326.6892 |
| Claims Status | ❌ No | Verify scope before communicating to employers |
ℹ️ Each employer group receives one unique Employer Registration Code at launch. This code is to setup login credentials for each user that is authorized per the business. The code may be shared internally within the employer organization.
ℹ️ The portal will live at aimstpa.com (new website) → AIMS VBA Gateway. Our role is to issue access codes, communicate proactively, and support groups through activation.
